Primority: Intelligent Compliance

15+ Modules for Every Compliance Priority

Turn Scattered Compliance Data Into a System of Action

From HACCP and Food Defense plans to Supplier Renewals, every part of Food Safety and Supplier Quality Management works from one source of truth and stays in full GFSI compliance.

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Quality

Build Quality Into Every Process

Create HACCP, TACCP & VACCP plans with AI, then review and sign off. All Specifications and SOPs are automatically versioned, so the record is always ready when an auditor asks.

Document ManagementHazard & Risk ControlLive Data View & AI Analysis
Actions
Admin
AI
Audits
Automations
Complaints
Document
HACCP
Operations
Reports
Supply
Tasks

Production

Complete Quality Control

Record line checks and CCP results as the batch runs, with deviations flagged and escalations raised in real time, without slowing the line.

CCP, PRP & oPRPBatch RecordsTraceability
Primority quality dashboard with floating work item, complaint and backlog tiles

Document Management

Your Processes, Built Your Way

Build forms and questionnaires exactly as and when you need them. No restrictions, constraints, or templates that you have to bend your processes around.

Control AccessCustomize EverythingVersion & Approval History
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Nonconformance Reports (NCR) + Corrective & Preventive Actions (CAPA)

Audit on the Floor, Not From a Desk

Raise non-conformities at the point of capture while CAPAs receive an owner, due date and escalation path automatically. Every action gets logged automatically so you have complete audit confidence.

CAPA Escalation NCR TrendsRoot Cause Analysis
CAPA record open on an iPad in Primority

Supplier Compliance & Management

See Risk Across Your Supply Chain

Approvals, certificates, complaints, risk, status, and supply chain mapping in one place, supported by FDA, FSA, RASFF and CFIA alerts.

Horizon ScanningSupplier PortalsSupply Chain Mapping
Supplier compliance and supply chain management

Questions, Answered

Platform FAQ

The platform is built for all GFSI standards including BRCGS, SQF, IFS and FSSC 22000. It also aligns to all global legislation and major retailer technical standards. Primority is designed to be quick to use and you can get started with your first set of records in minutes, but robust enough for any requirement. So whether you are a small business looking to get started with non-GFSI schemes such as SALSA, or you are looking to manage global retailer requirements like ALDI, Tesco, Coles, Walmart or Woolworths, we can help you ensure you have everything you need.

Yes. You can build and customize every audit, form, questionnaire, and workflow, as well as create unique HACCP, TACCP, VACCP and Food Defense plans with AI assistance. Primority is designed to be easy to use, so you don't need consultants or an in-house IT team, coders or significant resources in your Quality or Technical department to get started. Every business is different, but one person can spin up everything you need and our team will support you to build your documents as well without any additional charges. Everything you need to get started is part of your initial implementation and there are no hidden extras down the line.

Yes. Audits and inspections can be completed offline on the floor and sync automatically once you're back in coverage. Every record stays timestamped and traceable.

Your first records can be live in Primority in minutes but depending on your project size and the resources you allocate, a complete transition of all compliance data can take between a couple of weeks or possibly months to have everything live. Our team will work with you during your review to advise exactly how long the project should take and also what resources we can give you to help accelerate this. 

Yes, Primority sits alongside the systems you already use. We can integrate with your ERP, MES, PLM or other third-party systems but will need to discuss what exactly you would like to link and define the scope of this to ensure the integration gives you exactly what you need. Please contact us to discuss.

Your records are always your data to keep. You can export any data out of Primority at any time, but if you decide the system is not for you and want to leave, we'll work with you to give you a bulk export of data in the structure you need.

Primority is designed to avoid a lengthy and costly Professional Services project to set everything up. The system can be used with our in-app tour guides and AI features, but if you want a human touch or want us to build the system for you, our team will support you to build your documents as part of your initial implementation.

Yes. You can run multiple sites at the same time and still keep each site's records separate.

See Primority in Action

After your demo, we will show you how it works so your team can try it in your own business first.

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