The Platform

Food Safety & Quality Management

Everything You Need for Compliance, Quality and Risk Control

Request a Demo
Primority food safety dashboard showing overdue items, due today, next 7 days and supplier responses, with AI-ranked priorities
  • Real-Time Visibility
  • AI Highlights What Matters
  • Every Action, Owner and Due Date

Key Benefits

Plan, Prioritize and Prove Food Safety in One Platform

Build HACCP & Food Safety Plans

Build your HACCP, TACCP, VACCP and Food Defense plans in Primority, with Risk Assessment AI that flags hazards and allergens as you build.

  • Seamless HACCP management from frontlines to the C-suite
  • Create all plans, including food safety, Food Defense and food fraud
  • Prevent hazards, comply with regulations and monitor risk
Primority HACCP plan table with process steps, hazard types, an allergen flag and critical control points

Food Safety & HACCP Compliance

What's Included

Primority gives food and beverage manufacturers one place to manage food safety and quality. It's aligned with BRCGS, SQF, FSSC 22000 and leading retailer standards, and trusted since 2010.

  • HACCP, TACCP, VACCP & Food Defense Plans
  • Audit management with evidence capture
  • Nonconformance and CAPA workflows
  • Document control with versioning
  • Custom audits, forms and workflows
  • Configurable dashboards at every level

Audit Standards

Built for the Standards You Audit Against

Primority is a completely flexible software solution, so no matter which scheme your customers ask for, Primority helps you plan, run and provide evidence. Use our template library out of the box, or build custom audits for total freedom, so your system always aligns with requirements.

  • BRCGS Issue 9

    Define and prove compliance for exact environmental conditions, allergen controls and staff training for Food Safety Issue 9 and all other BRCGS standards, so your site is always ready for unannounced audits.

  • SQF Editions 9 & 10

    SQF gives sites the flexibility to implement systems and measure culture in a way that reflects operational reality. We give the same flexibility in software and support, so you can demonstrate continuous compliance with SQF.

  • FSMA and USDA

    Demonstrate Current Good Manufacturing Practices and HACCP management for all industries, including dairy, juice, seafood and retail and food service, and get export and import support with our Global Import Agent services.

  • Retailer Codes and Legislation

    Build custom audits, forms and workflows to match retailer codes of practice and the legal requirements that apply to you, with evidence capture and CAPA tracking for every finding and easy-to-share reports.

Who Food Safety Management Software Is For

  • QA Managers: Keep Every Plan Audit Ready

    You spend too much time chasing paperwork before every audit. Primority brings HACCP, TACCP and VACCP plans, specifications, documents and corrective actions together, with AI that flags hazards and allergens you might miss, so you walk into audits knowing exactly where you stand.

  • Technical Directors: See Compliance Across Every Site

    Keeping several sites aligned with BRCGS, SQF and FSMA is hard when each works differently. Primority gives you one view of plans, nonconformances and corrective actions, so you can spot gaps early, prioritize what matters and give the board clear evidence that the business is in control.

  • Site and Operations Managers: Less Firefighting on the Floor

    Problems on the line turn into paperwork that slows production. With Primority your team records checks and audits on the floor, raises nonconformances in seconds and follows each corrective action through to closed, so issues get fixed quickly and production keeps moving.

Integrations, Onboarding and Support

Your first records can be live in Primority within minutes, and most single-site implementations are complete within a month. Our team does the heavy lifting of moving your existing plans, specifications and documents into Primority, then trains your team at times that suit you. Primority connects with your ERP, MES, PLM, SCADA and other third party systems through API at no extra cost. Once you're live, you'll have regular meetings with your Account Manager, support for urgent issues, and a full knowledge center of tutorials, videos and guides.

Primority team members reviewing onboarding on a tablet with a customer

FAQs

Food Safety Management Software FAQs

Food safety management software is a way for food and beverage manufacturers to digitize their compliance systems for planning, recording and proving food safety controls. It replaces scattered spreadsheets and paper-based processes with one place for hazard plans, documents, audits, nonconformances and corrective actions.

Primority is built for food and beverage manufacturers, processors and suppliers that need to run and evidence a food safety and quality system. These sites are usually GFSI certified before starting with Primority and are looking for assistance in maintaining oversight of their processes and data. Primority has been operating since 2010 and is used by 300+ users in 30+ countries.

Primority is aligned with BRCGS Food Safety, SQF, FSSC 22000, US FSMA requirements, and all other GFSI standards and retailer codes and global food safety legislation. It helps you manage the plans, documents, audits and corrective actions those standards ask you to evidence for your certification body when you are being audited. 

AI hazard and allergen flagging works through Ask Agenta, our proprietary AI, which suggests potential hazards and allergens for your team to review as you build HACCP, TACCP, VACCP and Food Defense plans. As it is a proprietary AI, when your data is queried, it is anonymized into a schema and it is only this that is shared in order to allow the query to run. While Primority has been built to be native AI from the ground up, enabling Ask Agenta is completely optional and can be deactivated from the Admin settings menu at any time, meaning your data and schema information remains completely isolated. 

Yes, Primority is designed to replace spreadsheets and paper for food safety records, as well as to eliminate the burden of emails and third party electronic systems such as SharePoint. Controlled documents, custom forms, audits and CAPA workflows sit in one system, with configurable dashboards showing what needs attention and full audit transparency so your site admins always know what is happening, what has changed, and have full system controls to remove access where necessary. 

Request a demo and after we show you how the system works, if you need it we'll give you access to test it directly with our own standards and processes so you can be confident you are making the right decision.

See Food Safety & Quality Management in Action

Request a Demo